One thing I’ve found, that apart from the emotional kick I get out of giving people or businesses that have wronged me a blast, is that it is an incredibly therapeutic process.
Today I’ve written a scathing follow-up letter to our builder notifying them that I am appalled at the lack of response I received first round of communication. Sure our house probably isn’t even safe to live in, but I guess you’ll just return my email when you’re good and ready.
Well today I have been in a state about these ongoing issues, so I decided to draft up a few lines telling them how I felt:
“Dear Mr Builder – I hate your stinking guts. Signed, client who has paid you hundreds of thousands of dollars.”
“Dear greedy-bloodsucking-losers with no duty-of-care – is my house going to explode? Regards, your unhappy customer.”
“Yo – I’m going to sue your f*****g poor excuse for a company and then drag your name through the mud in the media until you fix my damn house issues. Love always, Ash (your very sarcastic and biggest non-fan).”
No I didn’t write any of this, but just I did write a very firm yet polite prose about exactly what I wanted and expected to be done. I think I get the sense of release after writing a few drafts of what I’d really like to say to them… you should try it.
I could resort to other, much more extreme means to try and get my point across (let your mind wander, and yes, I’ve thought of doing it!) but I concluded that writing a letter is much more socially acceptable than leaving a gaping, smouldering hole in the side of my target’s place of business.
So if you have an issue, write a letter, you’ll be surprised how good it feels to really bang on the keyboard and watch as page upon page is filled with your angry, bitter and (hopefully not regrettable) language.
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